Login

I don’t know what’s
the problem with my phone

Related articles

If you don’t know what’s the problem with your phone, because it’s not as obvious as a screen or a charger port, do not worry! You should enter a regular request with all the details you know.
Our support team is here to help you identify the problem and get a quote, so you can decide what to do.

  1. Go to www.trufyx.com
  2. On the home page, enter your ZIP code into the search box, and click “Get a quote”.
Select device
  1. If your ZIP code is within our covered areas, you’ll be redirected to the request form.
    We currently cover the 5 boroughs and Nassau county. 
    In the request form, you’ll be asked to provide some more details about the service you need, starting with the     device type:
Select device
  1. Then, you’ll be asked to select the make and model of your phone:
Select make
Select model
  1. Since you don’t know what you need yet, select the “not sure” option and detail as much as possible in the explanation field. 
not sure-min
  1. Complete the quote process by entering your personal details, and the address where you’ll meet your tech.
5-min
  1. Then, select the date and time for your fyx.
6-min
  1. In order to track your fyx and be eligible for our 90-days warranty, you must have an account with trufyx.com In the final part of the quote, you’ll be asked to enter a password for your account, and agree to the terms & payment policy.
  2. That’s it!
    One of our team members will get back to you within 2 hours for a free phone consultation during which you’ll receive a quote.
  3. If we cannot troubleshoot this over the phone, a trufyx technician can come to you and assess your device. Most problems can be detected over the phone, and a technician will come over to confirm and fix your phone. If a technician comes to assess your phone and you decide not to fix it, you’ll only be charged $30 for the visit.
9-min
Back up

Ready to schedule a fyx?

Get a quote
trufyx_icon_white

COMPANY

CARRERS

LEGAL

Get a quote >

Subscribe to our newsletter
Receive notifications of new posts and special promotions.

Copyright © 2020 trufyx. All rights reserved.